How Many Customer Service Reps Does It Take To Book A Flight For 3 Animals?

WE'VE BOOKED OUR ONE-WAY FLIGHT TO KANSAS!!!!!

The answer to the above question is two. We called the airline to reserve Guillermo, Bumper and Oriana's spot on our plane because that's what the travel lady said to do. The first guy we got was an idiot. He told us that we just show up at the airport with the animals and they will get on the plane. That's not what we were told, we say. The travel lady said that there are limited spaces on the plane for cargo/animals so we need to get them booked now. The guy keeps spewing weird things. He tells us that the cat and bunny (we're bringing them on the plane with us - it seems unfair if people have allergies but whatever) can be brought in whatever we see fit. He keeps telling us to call the airport authority. We finally ask to talk to a supervisor. He repeats what he's been saying. We ask again. He puts us on hold forever and comes back saying that he's reserved a space for the dog. What about the cat and bunny? They're fine. Just bring them with you. Mike asks for an e-mail confirmation that they are booked so that there are no surprises when we get to the airport. The guy says fine. A minute later, Mike receives our original itinerary. Nice. I call back myself. I have my cell with Mike on the line to one ear and the home phone with the customer service rep to the other.

The second guy tells me a completely different story. We still have to pay for the cat and bunny to ride on the plane with us and they have to have seperate carriers that will fit under the seat in front of us. That, I figured. Bring health records, no more than 30 days old...oh...wait...let's check to make sure you can bring a bunny in the cabin. We go back to sitting on hold. After a few times of being on hold, we finally get the answers we were looking for. The cat and bunny are listed as being in the cabin and the dog will ride in the cargo area (they're even letting us rent one of their kennels). It's actually not as expensive as we thought to fly animals...it still ain't cheap. We're going to call the airport authority tomorrow to find out the loading instructions for the dog.